At FlexiBay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, ID proof, and booking details
- Payment Information: Billing details (processed securely via third-party gateways)
- Usage Data: IP address, browser type, pages visited, and time spent on the website
2. How We Use Your Information
Your information is used to:
- Process bookings and manage your stay
- Communicate important updates, offers, or service-related information
- Improve our website, services, and user experience
- Ensure safety, security, and compliance with legal requirements
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted service providers (payment gateways, CRM tools, etc.)
- Legal authorities if required by law or for safety purposes
4. Data Security
We implement appropriate security measures to protect your data from:
- Unauthorized access
- Misuse or disclosure
- Loss or alteration
However, no online platform can guarantee 100% security.
5. Cookies & Tracking
Our website may use cookies to:
- Enhance browsing experience
- Analyze website traffic
- Personalize content
You can disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to external websites. FlexiBay is not responsible for their privacy practices or content.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of promotional communications
- Request details about how your data is used
8. Data Retention
We retain your information only for as long as necessary to:
- Fulfill bookings and services
- Comply with legal and regulatory requirements
9. Updates to Policy
FlexiBay may update this Privacy Policy from time to time. Changes will be posted on this page with updated revisions.